
As stated in many of these reviews, I agree that Dr. Gupta and the members of her staff have a very good “bedside manner,” which makes a visit to the dentist as pleasant (or I daresay at least as unpleasant) as possible. But when it comes to any medical procedures, bedside manner will only get a practitioner so far. When all is said and done, competency with respect to diagnosis and treatment is the end all and be all and judging by this criterion, Dr. Gupta and her staff are every bit as exemplary and then some. I’m certainly no expert, but the thing that has impressed me the most after three visits is that as she is addressing trouble spots, she is constantly reevaluating the best course of action; in fact, she even called for additional X-rays in the middle of what was to be a root canal because once she had “opened things up,” she realized that a more conservative option might be acceptable. She also has very good communication skills because she explains this in detail as she is going along. In addition to keeping the patient informed, at least in my case, this also serves to assuage any apprehension I might have about what is being done. If you’ve ever felt like a cog on an assembly line when having a medical procedure done, rest assured, that’s exactly how you won’t feel at One and Truly Dental.
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